Holistic Home Paradise Cove LLC

16006 North 38th Street, Phoenix, AZ, 85032

Assisted livingDirected care

3.649 Google reviews

State inspection record

No enforcement actions

Imported from AZ Care Check, the Arizona Department of Health Services public registry. No enforcement actions are on file for the last three years.

Records confirmed Jul 10, 2026

View enforcement record on AZ Care Check

Google reviews

3.6

49 reviews on Google

Elizabeth Knowles

2 months ago

Poorly run. No communication to families about what’s going on. Leadership resigns without telling families or letting them know who will be in charge. Front desk staff doesn’t even know the name of their director.

xygni

2 months ago

My mom fell and broke her hip here, developed bedsores, and ended up in the ICU due to neglect. She did not return to the facility after that. At the start of her stay, we were told by the previous director that a portion of her stay would be covered by ALTCS once she was approved, which ended up not being the case. Instead, the remaining balance due was sent to collections within a month of the final bill coming due, while I was still communicating with the director about the ALTCS process. A collections agent contacted me and immediately threatened to sue me personally, despite the fact that I am not liable for debts as a guardian. I expressed that I was happy to pay the balance, but was unclear who I was even speaking with. I spent two days without a clear answer from PV Senior Living on what was going on, while being threatened by a random person I had never spoken to before. Dealing with all of this while my mom was actively in the end stages of life was one of the most traumatic experiences of my life. There is an appalling lack of clear communication and quality care at this facility.

Elena Thornton

6 months ago

My mother and my father reside at Paradise Valley Senior Living. WOW! What a Super Extraordinary home for my parents and many residents. Incredible director and staff. Such great energy moving through the whole place. I am so glad my parents live there. A very special place. Thank you so much Carlos, Maica, Rose, Jasmine and all the caregivers for all you do! Your hard work and caring hearts are seen and are greatly appreciated!!!

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16006 North 38th Street, Phoenix, AZ, 85032

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